365casino Terms & Conditions – A Complete Guide for Bangladeshi Players

1 General Terms & Conditions

By using the 365casino website (https://365casino.bio), you confirm that you have read and fully accepted these terms and conditions. If you do not agree with any part of them, please refrain from using the platform.

365casino reserves the right to update these Terms & Conditions at any time. Any changes will be notified on the platform and the 'Last Updated' date will be revised accordingly. Continued use of the platform after any changes constitutes acceptance of the updated terms. We recommend checking this page regularly.

These terms and conditions have been made available in Bengali for the convenience of Bangladeshi users. In the event of any dispute, the English version shall be considered final and authoritative.

2 Account Registration & Management

To create an account at 365casino, you must provide accurate and complete information. Providing false or incomplete details may result in account termination and forfeiture of any balance at any time.

One Account Policy

Each individual may only register one account. If multiple accounts are found belonging to the same person, all accounts will be closed and any bonuses forfeited. Operating multiple accounts from the same device, IP address, or payment method is strictly prohibited.

Account Security

Keep your password and login credentials completely private. You must not allow anyone else to access your account. If you suspect any unauthorized access, contact the support team immediately.

• The name provided at registration must match the name on your national ID
• Only one account may be registered per mobile number
• Please contact support to make any changes to your account details
• A service charge may apply to inactive accounts (no activity for 12 months)

3 Age & Eligibility Requirements

You must be at least 18 years old to register an account and play at 365casino. Proof of age documentation (National ID, passport) may be required at the time of registration and when submitting a withdrawal request.

Any account registered or used by someone under 18 will be immediately closed and all deposits and winnings will be forfeited. We urge parents and guardians to ensure minors cannot access this platform.

4 Deposit & Withdrawal Policy

Deposits at 365casino can be made via Mobile Pay, Nagad, and other approved payment methods. Minimum deposit amounts, processing times, and terms may vary by payment method.

Deposit Conditions

• Only payment methods registered in your own name may be used
• Deposits from third-party accounts are strictly prohibited
• Withdrawals may be placed on hold until deposit details have been verified
• Withdrawals are returned via the same payment method used for the original deposit

Withdrawal Conditions

• KYC (identity verification) must be completed before any withdrawal can be processed
• The deposit amount must be wagered at least once before any withdrawal can be made.
• Withdrawals are typically processed within 5 minutes to 24 hours
• Withdrawals may be temporarily placed on hold if suspicious activity is detected

5 Bonus & Promotional Offers Policy

365casino offers a range of bonuses – welcome bonuses, deposit bonuses, free spins, cashback, and VIP rewards. Each bonus comes with its own terms and conditions, which must be read before use.

Wagering Requirements

Most bonuses come with wagering requirements. For example, a 20x wagering requirement means you must wager the bonus amount 20 times before withdrawing. Certain games may not count towards meeting the wagering requirement.

• Bonuses are only valid on selected games — refer to the individual offer for details
• Bonus funds cannot be transferred to another player
• More than one bonus cannot be active at the same time (unless explicitly permitted)
• Bonus validity is typically 7–30 days — any unused bonus will expire after this period
• If bonus misuse is detected, all bonuses and associated winnings will be forfeited

6 Betting Rules

365casino has specific rules governing how bets are placed on Sports Betting and casino games. Once a bet is confirmed, it cannot be changed or cancelled – so please think carefully before placing your bet.

• Pre-match sports bets can be placed up until kick-off, while live betting remains open throughout the event
• If a technical error results in incorrect odds being displayed, 365casino reserves the right to void the affected bets
• If a match is abandoned or postponed, bets will be settled in accordance with the applicable rules
• Maximum bet limits vary by game and event — check the platform for details
• Using multiple accounts simultaneously to gain an unfair betting advantage is strictly prohibited

Casino Game Rules

Each casino game has its own rules, which can be viewed within the game itself. In the event of a disconnection, the game outcome is recorded on the server and settled accordingly.

7 Prohibited Activities

The following activities are strictly prohibited on 365casino. Any account found engaging in prohibited activity will be immediately closed and the balance forfeited.

• Money laundering or transactions involving illegal funds
• Bonus abuse – claiming bonuses through multiple accounts
• Attempting to manipulate game outcomes using software or bots
• Colluding with other players to exploit cashback or bonus offers (collusion)
• Initiating a credit or debit card chargeback for funds that have already been used
• Opening an account using a fake identity or another person's information

8 Games & Technical Matters

All games on 365casino are provided by licensed third-party suppliers. Every game's RNG (Random Number Generator) is independently audited, ensuring completely fair and unbiased outcomes.

365casino is not liable for games interrupted due to technical issues, server downtime, or loss of internet connection. If this occurs, please contact support for a fair resolution.

• The platform is accessible on both mobile and desktop devices
• Access may be temporarily unavailable during game updates or scheduled maintenance
• The game provider's own terms and conditions may also apply

9 Responsible Gaming Policy

365casino is committed to responsible gaming above all else. We want every player to enjoy gaming in a safe and controlled way. The following tools are available to help you stay in control of your gaming:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits
• Session Time Limit: Decide how long you want to play before you start
• Cooling-Off Period: Temporarily pause your account for a set period
• Self-Exclusion: Take an extended break from the platform (from 6 months up to 5 years)

If you have any concerns about your gaming, reach out to our support team or seek professional help. Gaming is never a solution to financial problems.

10 Privacy & Data Protection

365casino is committed to protecting your personal information. Data collected during registration is used solely for account management, payment processing, and compliance with legal obligations.

Your information is never sold to third parties. However, we may be required to disclose it upon request by legal authorities. For more details, please read our Privacy Policy read.

11 Account Closure & Termination

You may close your account at any time by contacting support. Please withdraw any available balance before closing your account.

365casino reserves the right to close an account unilaterally under the following circumstances:

• Violation of Terms & Conditions
• Fraud or Suspicious Activity
• Registering with false information
• If the player is found to be under 18 years of age
• By order of legal authorities

12 Dispute Resolution & Contact

For any disputes or complaints, please email us at support@365casino.bio or reach out via live chat. We typically respond within 48 hours.

If a dispute cannot be resolved internally, it will be escalated to the licensing authority. Relevant funds may be temporarily withheld while the dispute resolution process is ongoing.