Last Updated: January 2026

365casino Privacy Policy – Our Commitment to Protecting Your Information

It is our responsibility to be fully transparent about how your personal data is collected, used, and protected at 365casino. Please read this Privacy Policy carefully.

How We Protect Your Data

Your privacy is our top priority at 365casino. Here's a quick overview of how we handle data protection.

SSL Encryption

All data is protected with 256-bit SSL encryption, keeping your transactions and personal information completely secure.

Data Minimization

We only collect information that is strictly necessary. No excess or irrelevant data is stored.

Never Sold to Third Parties

Your personal data is never sold or rented to advertising companies or third parties.

Cookie Controls

You are clearly informed about cookie usage and have full control over it.

Retained for a Specified Period

Your data is kept only for as long as necessary. Once the retention period expires, it is securely deleted.

Your Rights Guaranteed

You have the right to view, correct, or delete your personal information, and we fully respect that.

1 Introduction

365casino (https://365casino.bio) is a trusted online betting and casino platform for players in Bangladesh. We believe your privacy is a fundamental right, and protecting it is our responsibility.

This Privacy Policy explains what information 365casino collects about you, how it is used, who it may be shared with, and what rights you have over your own data. By using our platform, you are considered to have accepted this Privacy Policy.

We may update this policy from time to time. You will be notified of any significant changes by email or through the platform. We recommend checking this page regularly to stay up to date.

Your privacy is always respected at 365casino. We never sell or misuse your personal data.

2 What Information We Collect

365casino collects your information in several ways – directly from you, through your use of the platform, and via automated technologies. Details are outlined below.

Information You Provide Directly

  • Full name, date of birth, and nationality
  • Email address and mobile number
  • Residential Address
  • National ID or passport number (for KYC verification)
  • Payment details – Mobile Pay/Nagad number, bank account information
  • Support contact history

Automatically Collected Information

  • IP address and geographic location (country level)
  • Browser type, operating system, and device information
  • Time spent on the platform and pages visited
  • Gaming activity logs – betting history and win/loss records
  • Transaction details – deposit and withdrawal records
Type of Information Reason for Collection Mandatory?
Name & Identity Account Verification Yes
Contact Information Account Management & Support Yes
Identity Document KYC & Age Verification Yes on Withdrawal
Payment Information Transaction Processing Yes
IP & Device Security & Fraud Prevention Automatic
Gaming History Responsible Gaming Monitoring Automatic

3 How Your Information Is Used

365casino uses your information only for legitimate purposes. Here is a clear explanation of why and how we use it:

  • Account Management: To create, verify, and manage your account
  • Payment Processing: To securely process deposit and withdrawal transactions
  • Customer Support: To resolve your questions and complaints
  • Security: To prevent fraud, money laundering, and unauthorized access
  • Legal Obligation: To submit required reports to regulatory authorities
  • Platform Improvement: To improve user experience and services
  • Responsible Gaming: To identify and prevent problem gambling
  • Bonuses & Offers: To send you relevant offers (where you have given your consent)

We never share your information with third parties for marketing purposes. You can unsubscribe from promotional emails at any time.

4 Data Sharing & Disclosure

365casino does not sell your personal information to any third parties. However, data may be shared in the following limited circumstances:

Service Providers

Payment processors, identity verification agencies, and technology partners. These parties act solely on our instructions and may not use your information for their own purposes.

For Legal Requirements

We may be required to disclose information in response to a legal demand from Bangladeshi authorities, courts, or regulatory bodies. Where possible, you will be notified in advance.

Business Transfer

In the event of a company merger or acquisition, your data may be transferred to the new entity. You will be notified in advance by email.

With Your Consent

For any data sharing beyond the purposes listed above, your explicit consent will be obtained.

5 Cookie Policy

365casino uses cookies on its website. Cookies are small text files stored in your browser that help improve platform functionality and user experience.

Cookie Types

  • Essential Cookies: To maintain login sessions and ensure security – these cannot be disabled
  • Functional Cookies: To remember your preferences (language, theme)
  • Analytics Cookies: To collect platform usage statistics – you can opt out of this

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may prevent certain features of the platform from working properly.

6 Data Protection Measures

365casino uses industry-standard technology and processes to protect your data. Our security measures include:

  • TLS/SSL encryption (256-bit) across all connections
  • PCI DSS compliance for payment data storage
  • Two-Factor Authentication support
  • Regular security audits and vulnerability assessments
  • Restricted access – only authorized personnel can view your information
  • Data backup and disaster recovery plan

Please note, however, that no method of transmission over the internet is 100% secure. Use a strong password and never share it with anyone to keep your account safe.

7 Your Data Rights

As a 365casino user, you have the following rights over your personal information:

Right to Access

You have the right to know what information we hold about you.

Right to Rectification

You can request corrections if any of your information is inaccurate.

Right to Erasure

In certain circumstances, you may request that your information be deleted.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Right to Portability

You can request a copy of your data in a specific format.

Right to Object

You may object to marketing communications or specific data processing activities.

To exercise any of these rights, email us at support@365casino.bio. We will respond within 30 days.

8 Data Retention Period

365casino retains your data only for as long as necessary. Our general policy is as follows:

  • Account data is retained for as long as your account remains active
  • After account closure, data is generally retained for up to 5 years due to legal obligations
  • Transaction records are retained for up to 7 years in compliance with financial regulatory guidelines
  • KYC documents are retained for 5 years from the date of the last transaction
  • Upon expiry, data is securely and permanently deleted

9 Child Protection

365casino strictly does not provide services to anyone under the age of 18. We do not knowingly collect data from minors. If a parent or guardian suspects their child is using our platform, please contact us immediately at support@365casino.bio.

If such activity is confirmed, the account will be immediately suspended and all associated data will be deleted.

10 Changes to the Privacy Policy

365casino may update this Privacy Policy due to business needs, legal changes, or technical developments. For any significant changes:

  • The "Last Updated" date at the top of the page will be revised accordingly
  • Notice will be sent to your registered email address
  • A notice will be displayed when you log in to the platform

Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy.

11 Contact

For any privacy-related questions, requests, or complaints, please get in touch with us:

Email: support@365casino.bio

Live Chat: Available 24/7 – click the chat button at the bottom right of the platform

We typically respond within 48 hours. Complex requests may take up to 30 days.

Happy with our Privacy Policy?

Your data is fully protected at 365casino. Register now and enjoy a safe, fun gaming experience.

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